I'm not a demanding guest, but I was very disappointed with this hotel. I don't even know where to begin. This will be a bit of an essay, but if anyone is considering staying here, I encourage you to read it.
1. The rooms were a complete disaster for a five-star hotel. The highway nearby is noisy, the rooms are old and worn, and "cleaning" consisted of changing towels every day, and I'm not 100% sure about that. The floor wasn't even swept once, the dust was the same, and even the sink was left in my hair. One day, even after cleaning, I think a lizard skin was left on the bathroom floor. The bed, not to mention uncomfortable, and the sheets weren't changed once, only arranged to give the impression they had been. How do I know? Throughout the entire trip, there was a coffee stain, or who knows what else, on my bedspread. Furthermore, from day 2 or 3 until the end, the smell of sewage from the shower permeated the entire bathroom. Besides that, a lot of things were simply damaged. Additionally, upon entering the room, they asked me if I drank beer. After confirming, naive me expected them to put some in the fridge in the room. No, I overestimated them; even a tip didn't help.
2. Our trip was at the end of the season, so I understand the hotel won't be the same as in the middle of the season, but when paying for a vacation, you expect to relax in pleasant surroundings and enjoy the hotel and its amenities. Here, however, we felt like we were being spit in the face. I've never felt in a hotel before that I was, to put it mildly, asked to leave halfway through my stay. There's no entertainment, the amphitheater is closed, the a la carte menu is closed, the bakery is closed, and the men by the sea were gathering lounge chairs among the sunbathing crowd. The same thing happened at the pool, only two days later. Right now, I'm still at the hotel, which, after all, I paid a considerable amount of money for, and there's not a single lounge chair on the entire property. There are some thatched beach huts where we sat because there was nowhere else to eat except the lobby. But we decided to eat something. After returning to our hut, our belongings were put out in front of it, and the staff took the mattresses out of the seats and started cleaning...
3. The beach itself is a plus. The access to the water is nice, the pier is fine, and if it weren't for the lack of sunbeds, it would be a breeze.
4. The food: at first, for the first two days of my stay, I would have given it 5 stars. Very tasty, with a wide selection. Unfortunately, with each passing day, fewer and fewer items are available. Counter after counter is emptying, and these days, the staff don't even pretend to work. You go to help yourself to the leftovers, look for a table with some cutlery. If you want a drink, you have to stand at the counter for 5 minutes before one of the staff, already seated at the tables and looking for something to drink, comes over and serves you. "A big disappointment" is an understatement, and it looked promising.
5. Drinks, a pretty important part of the all-inclusive experience. A disaster. Don't they have the ingredients? Don't they have the skills? I don't know. The only decent drink that tastes right can be found in the lobby, and that's late at night when there's only one older guy behind the bar. The rest of the people in the other bars are a disaster. Nothing tastes right.
6. This is my preference, but it's incredibly noisy in this hotel. Outside of the room, it's hard to find any relative peace (apart from the highway), even in the evening. Music is everywhere, if not from the hotel bar, then from the hotel next door. Plus, there's a billboard behind the fence on the beach where they probably play music videos, so if you're like me and want to wind down with a book in the evening, you shouldn't come here.
7. They speak some English, but it's difficult to communicate with some of them. It's faster with sign language. They probably turned off our internet too, because the Wi-Fi stopped working.
In summary. When someone goes on vacation once a year to rest and relax and stumbles upon a place that they're already thinking about next year and have deep memories of, it's simply disappointing. I don't recommend it and I won't be going back. It's a waste of money and vacation time.
I'm attaching photos of some of the places I mentioned. I would add more, but I don't feel like going there and documenting them.
