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SERENITY QUEEN HOTEL 5 *

Uus hotell! Avatud 2024a

Asukoht

114 km Antalya lennujaamast, 13 km Alanyast, 2 km Konakli  külast, mere ääres.

Hotellist

Hotelli avamine on 2024 a., territoorium 20 000 m2.

Hotell koosneb ühest 6-korruselisest hoonest:

Deluxe Room (max. 3 in., 24-28 m2);

Deluxe Sea View Room (max. 3+1 in., 26-30 m2);

Deluxe Garden Room (max. 4+1 in., 28-32 m2);

Toitlustus

  •  UAI

Territoorium

  •  restoranid: 1
  •  baarid: 10
  •  sisebasseinid: 1
  •  basseinid: 4
  •  spaa-keskus
  •  konverentsisaalid: 3
  •  rannarätikud basseini ääres:: tasuta
  •  päikesevarjud ja lamamistoolid basseini ääres:: tasuta
  •  A la carte restoranid: 2
  •  arstikabinet
  •  veeliumäed: 3
  •  Wi-Fi: tasuta
  •  pesula: 
  •  juuksur
  •  kauplused

Rand

  •  päikesevarjud ja lamamistoolid rannas:: tasuta
  •  rätikud rannas:: tasuta
  •  rannabaar:: tasuta
  •  oma
  •  liiva-kiviklibune

Toas

  •  seif: toas,: tasuta
  •  tubade koristamine: igapäevaselt
  •  kohviaparaat
  •  voodipesu vahetus: 2 korda nädalas
  •  põrand: laminaat
  •  televiisor: olemas
  •  rõdu
  •  dušš
  •  föön: olemas
  •  konditsioneer: individuaalne
  •  minibaar: tasuta
  •  telefon
  •  tee ja kohvi valmistamise võimalus
  •  Internet: Wi-Fi,: tasuta

Lastele

  •  miniklubi
  •  lastebassein: olemas
  •  mänguväljak
  •  veeliumäed: 3

Meelelahutus ja sport

  •  saun: tasuta
  •  aurusaun: tasuta
  •  noolemäng: tasuta
  •  vibulaskmine
  •  massaaž: 
  •  türgi saun (hammam): tasuta
  •  jõusaal: tasuta
  •  rannavõrkpall: tasuta
  •  meelelahutusprogramm: tasuta
  •  lauatennis: tasuta
  •  minijalgpall

Toatüübid

  •  Deluxe Room
  •  Deluxe Sea View Room
  •  Deluxe Garden Room
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Arvustused

Serenity Queen Hotel
4.6
Based on 507 reviews
powered by Google
Rıza Göktuğ ErcanRıza Göktuğ Ercan
07:52 17 Jul 24
First of all, they are very good in terms of cleanliness, there is no doubt about it, the food was also very good with a new open buffet every evening, the animation team was very good during the day, we were never bored thanks to the activities of Aleyna from the animation team, she took very good care of us, thank you. So, in conclusion, it is a hotel that I can recommend with peace of mind.
Elly D.Elly D.
21:10 16 Jul 24
Nice hotel but with a lot of room for improvement!First of all, we would like to say a big thank you to SERPIL. She was incredibly warm, professional and reliable and took all of our concerns to heart and did everything in her power.We spent 9 days and 8 nights at Serenity Queen Hotel as a frequently traveling couple. Here are our impressions:Positive aspects:- The rooms were always clean- The furnishings and decoration of the hotel were very attractive- The evening shows were entertainingAspects that should be improved:- Employee service should be improved in terms of customer satisfaction.However, kudos goes to HALIL DEMIR, ALI DEMIR and Selen from the lobby who provided excellent service!!!- Meals were tasty but not varied daily- The cleanliness of the toilets outside the rooms was inadequateIn summary, Serenity Queen is a great hotel, but the staff could be better trained in friendliness and service. In addition, the hotel is intended more for families; there are fewer opportunities for adults or couples traveling alone to relax. Overall it was a nice vacation.
Veli IrlanVeli Irlan
20:19 16 Jul 24
June 20024 . FamilyThe holiday we had with my family for 5 nights and 6 days in the first week of June, we have spent holidays in 5-star quality hotels every year until now, but there has never been a hotel where we returned as happy with beautiful memories as at Serenity Queen Hotel. When you first enter the hotel, you realize that the hotel is luxurious and of high quality. We checked in to the hotel early in the morning, the reception staff greeted us with a smile, quickly completed our transactions, and since check-out time was at 14:00, they took us to breakfast. After lunch, they called and arranged our room. The rooms are very clean, they are cleaned every day, the mini closet is renewed every day. The materials used in the hotel were of very high quality. The animation team entertained the guests very well by the pool and throughout the hotel during the day. The evening entertainment was very nice and we had a lot of fun as a family. The sea was very nice, clean and calm in the morning. We went swimming in the morning. As a family, we preferred the pools, the cleanliness was at a high level. Relax vip pool was amazing. Ms. Serpil and all the other friends in guest relations took great care of us, thank you very much. As a gourmet, I have made many criticisms about food and beverages in many hotels. Serenity hotel's meals, breakfast, lunch and dinner, were diverse, delicious and to suit everyone's taste. First of all, I would like to thank my Kitchen Chef Gökhan Bey and his teammates Serkan, Ertan, İsa, my A la carte chef Eren and all my chefs whose names I cannot write. They cook amazing food, thank you. All the friends working in the dining hall and bars welcomed us and other Turkish and foreign guests with a smiling face and became a fan around us. First of all, we would like to thank Bilal and the other waiters. My brother Furkan prepared very nice cocktails at the pool bar. The bartenders at all the bars are very attentive and make good cocktails. All the drinks served at the hotel were of high quality, as well as all kinds of beer, we also drank it from the bottle. The street food section was superb, the doner kebab was amazing, the pancake was delicious. Starbucks, detox section and ice cream sections were very good. The à la carte Snack section was very good, I recommend the hamburger, it was amazing. I would like to thank Jolytur staff member Nazlı, she took great care of us. As far as I can see in the comments, some guests who came to the hotel found the hotel's food inadequate. Every day we ate all kinds of meat (beef, lamb, chicken, turkey) and they were very delicious and well cooked. There was a lot of cheese at breakfast and they were fresh. All kinds of products were cooked with high quality and care. We ate different meals for 6 days, all of them were amazing, including seafood. If we go on holiday to Alanya again, Serenity hotel will be our second home. I recommend you to go without hesitation. Thank you very much to Serenity Family. We are glad we chose Serenity Hotel. We had a wonderful holiday and left with beautiful memories.
Marta SMarta S
20:02 16 Jul 24
We stayed at the hotel on July 7-14, 2024. - 2+2 family.The hotel is very elegant, impressive. The service is very nice and helpful - although apart from the receptionist, hardly anyone speaks English. The rooms are large and generally clean (could be slightly better, but that's just an add-on).The rooms are equipped with a fridge with drinks and snacks, as well as a tea and coffee making set with a mini espresso machine. In the bathroom, of course, towels and cosmetics such as gel, shampoo, conditioner and balm. There were also "emergency tools" such as toothbrushes, toothpaste, ear buds and body sponges.The food is tasty and plentiful, a bit monotonous, but that's usually the case with all in meals. Tasty fruit, huge selection of desserts. There are bar after bar throughout the facility, offering food, coffee and ice cream.The entire facility is very well-kept. One morning we were very surprised that the men were just finishing wallpapering the corridor, despite the fact that the day before, late in the evening, nothing was happening. The gentlemen got away with it very quickly! If they continue to make all repairs quickly and on time, there is a good chance that this hotel will remain in great condition for a long time ;)The beach next to the hotel is clean and well-kept, although we preferred to just go to the open sea.
Anjuta AngelAnjuta Angel
13:24 16 Jul 24
Wonderful new hotel! :) everything is at a good level!
Gülfer KöprücüGülfer Köprücü
18:20 09 Apr 24
We partially enjoyed the bar section of the hotel, the alcohol content was low, other than that, the massage was nice, the weather was cold, although we could not use the outdoor pool much, the animation team welcomed us very well and entertained us, thank you :)
cem ozan zeybekcem ozan zeybek
16:56 09 Apr 24
Akzere ZharaskyzyAkzere Zharaskyzy
13:41 07 Apr 24
We were very pleased with the hotel, we came on holiday with my mother from abroad. The STAFF welcomed us nicely, took us to our room immediately, it was clean at the entrance. The alcohol of the hotel is very high quality and different, we liked it very much, the service was very excellent, the waiters are very attentive, a waiter named Bilal served us very well, he decorated our table for dinner, thank you very much, there is also a Turkish bath on the ground floor, we went there too, we got a massage. Everything was very nice, we also thank the owner of the hotel
Büşra AydınBüşra Aydın
16:41 05 Apr 24
We stayed at the hotel between 1-5 April, and I would like to state that we were extremely pleased with the service we received. Both hygiene, taste, services provided and the smiling face of the employees enabled us to have an unforgettable holiday. I would like to thank Mr. İbrahim in the restaurant section, Ms. Tuğba and Ms. Rojin working in the terrace section, the friendly friends working in the nursery section, and the friends in the organization team for all their smiling faces and efforts. The food and drinks were extremely delicious and of high quality in terms of presentation and taste. It was a holiday where we felt at home, had a lot of rest and were never bored. It is a hotel we will choose again before the season ends. We thank you for everything
Ali orakıoğluAli orakıoğlu
06:06 02 Apr 24
It is definitely a hotel that should be visited. Everything is top notch. The staff are friendly and do their best. I will go again as soon as possible. Thanks to the bartender Memet Ali.
Kasia WójcikKasia Wójcik
19:07 02 Oct 23
My family and I stayed in this beautiful, luxurious hotel for a week, we had a great time, everything was wonderful, tasty, the service was great, I would especially like to thank the waiter named Volkan, very professional, hard-working, helpful, smiling, we thank him very much. We will definitely come back here
Olivvia WójcikOlivvia Wójcik
18:51 02 Oct 23
Beautiful hotel, very good food, I especially wanted to thank the waiter named Volkan. Professional, polite, he took great care of us throughout our stay. We will definitely go back there again.
VIRGIL TUDORVIRGIL TUDOR
07:07 11 Sep 23
Beautiful area for the entire family! Amazing and clean hotel and pools! Very entertaining evening shows, each evening! Plenty of areas inside compound to walk and enjoy a nice drink is your choice! BIG plus for the Starbucks coffee shop inside the premises!
sukhi balsukhi bal
08:34 24 Aug 23
Our last night here, and review time has come.The service provided by the waiters and bar staff is extremely good 👍The property is very nice and clean with great facilities spread over a medium size resort area.They serve branded liquor and good bottled beers from international brands, although sometimes the liquor in the bottle is not genuine. For us this happened four times, once in the main bar and thrice in the bar to the left of the lobby.BTW the Aberlour was genuine every time.When it comes to food, AVOID this resort if you have flavours and variety expectations. The same bland food is served almost every day. Not at all 5 star quality. Having a stayed at Arum Barut previously, Serenity queeen’s food is like a 1 star compared to Arum Barut. Also stayed in Pegasus in Kemer which had better food.Tried the A La Csrte, and my food was nice. While for my wife we asked for vegetarian upon booking, and she was served steak. After complaining she got rice mixed with sweet and sour souce from lunch. We were highly disappointed as this was for her birthday.Adult pool is brilliant, thanks to the service provided by Baki 🙏🏼Rooms:The rooms are nice, and clean after complaining, with a good working AC. BUT upon arriving in our room the bedsheets and stretch was not clean and with lots of hair. Had to get in touch with guest relations after mignight to get it sorted.This hotel can do sooo much better if they sort out the kitchen, hospitality department and stop serving fake liquor here and there. The liquor was served from sealed bottles opened for me, and must be a suppliers issue.I am going to give them 5 stars because of the service. There staff is very helpful & polite. Customer service is brilliant. The only people they need to work on is there Chefs. They need to be more creative & bold keeping in mind that guests are coming from all parts of world. It’s all about the taste buds. Specially for the main dining
Andreea NutAndreea Nut
18:41 19 Aug 23
An unforgettable holiday! A new, special hotel with many facilities. Very helpful staff. Excellent and very varied food, daily grills with beef, lamb and chicken, Starbucks coffee included, bubble ice cream, many terraces with special food, bars in several places with alcoholic and non alcoholic drinks, including international. Every evening there were excellent performances in the specially designed area with stage. Many quality and very well maintained pools.Daily beach towels included. Beach (100 m of hotel) with sunbeds and umbrellas included. We will definitely come back with pleasure next year!
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